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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melanie Johnson

Melanie Johnson

May 5, 2026

5  out of  5
rating by Melanie Johnson
"Kayleen and her staff are kind, welcoming and thorough. I feel reassured that my insurance needs are met and I trust them to take care of me and my family. I highly recommend their team and have been sharing their StateFarm resources with as many friends and colleagues as possible!"
We responded:
"Thank you so much, Melanie! It was great meeting you in office, and we are always here whenever you need us! "
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Ashley Roemhildt

May 4, 2026

5  out of  5
rating by Ashley Roemhildt
"Kayleen and her team are incredible! If you’re looking for a knowledgeable, kind, and energetic insurance team, they’re it. Kayleen, Ellen, Erin, and Lindsey are thorough, genuinely care, and go above and beyond to find the right coverage for your needs. Highly recommend!"
We responded:
"Thank you, Ashley. We appreciate the recommendation. It's been great working with you and looking forward to seeing you around! "
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Madison hubka

April 30, 2026

5  out of  5
rating by Madison hubka
"Great experience working with Kayleen. Would highly recommend!"
We responded:
"Thanks, Madison! We appreciate it. "
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Grace Williams

April 24, 2026

5  out of  5
rating by Grace Williams
"Insurance is hard to understand. Lol. But Kayleen has always explained things clearly and helped me understand the value of products and services offered by State Farm. I always feel taken care of and the feeling of knowing what I’m doing when it comes to insurance. Thank you, Kayleen! Would absolutely recommend to get your insurance with Kayleen!"
We responded:
"Thank you for the sweet words, Grace! Happy that we can make sure you understand your policies. We appreciate your recommendation! "
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Hannah Lardy

April 4, 2026

5  out of  5
rating by Hannah Lardy
"Kayleen is amazing to work with! She always takes the time to explain everything so you understand and ensures you are getting the best deal. It is so easy to get ahold of her for any little thing. I would highly recommend Kayleen and her team for your needs!"
We responded:
"Thank you so much, Hannah! It's been such a pleasure to work with you and your family. Greatly appreciate your trust and support!"
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Chad Bijou

March 31, 2026

5  out of  5
rating by Chad Bijou
"Had my first interaction with the new State Farm agent Kayleen Lahoud that took over for Jeff Born in Waconia, Kayleen and her staff are super friendly and very welcoming! Thanks for all your help!"
We responded:
"Thanks, Chad. Great meeting you!"
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Lindsey L

March 31, 2026

5  out of  5
rating by Lindsey L
"I had a great experience working with Kayleen and her team. She was very friendly, knowledgeable, and took the time to explain my life and auto coverage options. I would highly recommend this agency."
We responded:
"Thanks, Lindsey! We appreciate your business and support!"
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I Landers

March 31, 2026

5  out of  5
rating by I Landers
"Working with them was such an effortless and enjoyable experience. From the very beginning, they were responsive, professional, and attentive to every detail."
We responded:
"Thank you for the kind words, Ian. "
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Allie Hubbard

March 31, 2026

5  out of  5
rating by Allie Hubbard
"The very best agency to work with! Super helpful and understanding, made me feel so supported! Thank you!!"
We responded:
"Thank you, Allie! So happy we could help you! "
Profile photo of Maleah Meyer

Maleah Meyer

March 31, 2026

5  out of  5
rating by Maleah Meyer
"I can’t recommend Kayleen enough! She is truly the best and is super helpful and understanding. This is the very best agency to work with!"
We responded:
"Thank you for the sweet words, Maleah! We appreciate the recommendation. "
Profile photo of Anthony Pellegrino

Anthony Pellegrino

March 31, 2026

5  out of  5
rating by Anthony Pellegrino
"This office is fantastic! Kayleen and her team are so helpful and really care about their customers."
We responded:
"Thank you, Anthony! Really appreciate your support. "
Profile photo of Levi Hapka

Levi Hapka

March 31, 2026

5  out of  5
rating by Levi Hapka
"Kayleen and her team are the best! They are amazing to work with and made it easy to find the best policy’s to cover the unknown! The whole process went smoothly, and it’s comforting to know that if anything arises, Kayleen has my back!"
We responded:
"Thank you, Levi. Always here to help! "
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Richard Manor

March 31, 2026

5  out of  5
rating by Richard Manor
"Ms Kayleen will always be looking out for your best interests no matter insurance or financial."
We responded:
"Thanks, Richard! Always have our client's best interest in mind!"
Profile photo of Troy Vanderlinde

Troy Vanderlinde

March 30, 2026

5  out of  5
rating by Troy Vanderlinde
"Kayleen, Erin, & the rest of the crew working in the State Farm office in Waconia all seem to be blessed with positive attitudes & have been a great help to me. They found time for me to answer my questions, even when I stopped by with no previous notice."
We responded:
"Thank you for the kind words, Troy! Always happy to help. We appreciate you! "
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Debbie Lensing

March 30, 2026

5  out of  5
rating by Debbie Lensing
"Highly recommend Kayleen and trust her with our insurance needs !!!"
We responded:
"Thank you, Debbie. We are glad to have your trust. "
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Logan Wenzel

March 29, 2026

5  out of  5
rating by Logan Wenzel
"Kayleen does an excellent job helping out her local business owners take care of their needs!"
We responded:
"Thanks, Logan. Always happy to help our local businesses!"
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Cory Svihla

March 29, 2026

5  out of  5
rating by Cory Svihla
"Kayleen is amazing at what she does. Knowledgeable, reliable, and trustworthy. No concern on whether she had our best interest at heart. I recommend highly!"
We responded:
"Thanks, Cory. We appreciate your kind words and recommendation. "
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Tony Hapka

March 29, 2026

5  out of  5
rating by Tony Hapka
"Best of the best"
We responded:
"Appreciate it, Tony! "
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Jacqueline Manor

March 29, 2026

5  out of  5
rating by Jacqueline Manor
"Great service!! Beyond friendly and was great at explaining the entire process for what we needed."
We responded:
"Thanks, Jacqueline! Gald we could work with you! "
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Sophia

March 26, 2026

5  out of  5
rating by Sophia
"Kayleen was wonderful to work with while setting up my life, auto and home policies. She was patient, informative, and made sure I felt confident in my decisions. Very knowledgeable and helpful!"
We responded:
"Thanks, Sophia! Glad we were able to help you! "
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Bella

March 26, 2026

5  out of  5
rating by Bella
"This agency provided excellent customer service while helping me with my insurance policies. Kayleen was very professional, easy to talk to, and made the whole process smooth. Her team is very attentive and helpful as well."
We responded:
"Thank you, Bella. We appreciate the kind words and are always here to help!"
Profile photo of Ali Wert

Ali Wert

March 26, 2026

5  out of  5
rating by Ali Wert
"Fantastic experience! Staff was super friendly and helpful, highly recommended!"
We responded:
"Thanks, Ali! We appreciate your support and recommendation! "
Profile photo of Logan Longmuir

Logan Longmuir

March 25, 2026

5  out of  5
rating by Logan Longmuir
"It was great working with Kayleen's office. They were very knowledgeable, friendly, and helpful!"
We responded:
"Thanks, Logan! "
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Stacey

March 25, 2026

5  out of  5
rating by Stacey
"Excellent agency to work with. They were super helpful with assisting me with my life, auto, and home policies. Kayleen is very understanding, trusting, and knowledgeable."
We responded:
"Thanks, Stacey! We're happy to help anytime! "
Profile photo of Robby Evans

Robby Evans

March 21, 2026

5  out of  5
rating by Robby Evans
"Kayleen and her team did an excellent job providing me auto, home, and life insurance for my family and my business. Their insurance in Waconia, MN is top tier! The communication is awesome and they provide a seamless service. Would recommend to anyone near Lake Waconia and surrounding areas looking for insurance!"
We responded:
"Thank you, Robby! Thank you for trusting us to protect what matters most to you. We appreciate the recommendation! "